Colleague (Down/Critical)
Overview
Alerts on various colleague componentsSymptoms
One of the following is down or critical on a colleague related server
- 25Live
- DMI Listener
- IIS
- Tomcat
- Unidata
- Webadvisor Login
Resolution
Automated steps
- Emails dba@indwes.edu and sysadmin@indwes.edu
Manual steps
Correct stated issue.
Resolution
Component is back up and Solarwinds acknowledges fix.
Escalation
Designated Admin: Lanette Andrews
Direct Phone: (610) 365-1029
Emails: cfa@indwes.edu (Ferrilli)
Emergency Service: (888) 864-3282