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Indiana Wesleyan University Support Knowledge Base

Colleague (Down/Critical)

Overview

Alerts on various colleague components

Symptoms

One of the following is down or critical on a colleague related server

  • 25Live
  • DMI Listener
  • IIS
  • Tomcat
  • Unidata
  • Webadvisor Login

Resolution

Automated steps

Manual steps

Correct stated issue.

Resolution

Component is back up and Solarwinds acknowledges fix.

Escalation

Designated Admin: Lanette Andrews

Direct Phone: (610) 365-1029

Emails: cfa@indwes.edu (Ferrilli)

Emergency Service: (888) 864-3282

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