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How to fix APRN password problem

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Overview

Describes how to help a user whose password does not work on the APRN Approval screen

Steps

If the customers APRN Approval Password is not being accepted, follow these steps:

  1. Have the customer go to the APPW screen and reset their own password.
  2. Try the new password on APRN.
  3. If either step does not work, the customer may not be set up correctly as an approver.  Contact Liz Clark in the Business Affairs office.
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Last modified
14:01, 29 Jun 2016

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