In the article below we will outline the use of the local.access account which can be used to administer changes to your IWU laptop, as well has how to get a local.access account setup on your IWU laptop.
There are a few things to consider when using the local.access account to install hardware or software.
In order to have the local.access account setup you will need to:
When you call the Support Center a technician will need to remotely connect to your computer to setup the account. Once the technician is connected to your computer they will setup an account on your computer named local.access and assign it a password that will be provided to you at that time.
Please allow 15-20 minutes for the account creation process. The process may not last this long, but we ask that you allow this much time so that we can adequately answer any questions you may have.
In Windows 7 whenever you need to install a new piece of software(ex. classroom software, software updates) or hardware (ex. a home printer, wireless mouse) you will be prompted with the "User Account Control" window.
Here you can choose to proceed with the install (Yes), or choose to continue without installing(No). Before you choose to proceed you will want to verify that this is an install that you've initiated, often by running an application or plugging in a new piece of hardware. If you're unsure if you've initiated the prompt please contact the Support Center at x.2209 to verify that the software or device prompting to install is a legitimate piece of software and not a malicious program.
If you proceed with the prompt by selecting "Yes", the screen below will come up:
Here you will want to enter the local.access account information as shown below:
Username: .\local.access (please note the .\ preceding the username)
Password: ********** (This will be determined when the account is created on your computer and is unique to each computer)
Then click "Yes" to proceed with your software or hardware install.