Outlook CRM 2015 Installation

Installation Methods

Manual install

1. Copy the files to the customer's computer. The installation files are located at: \\granite\techapps\CRM2015
2. Run the installations in the following order
   1. Client
   2. Update
   3. Language Pack
3. If you are presented with User Access Control screen, you must enter an Administrator username and password.
4.  It will come up and ask to be extracted.  Extract the file to the customer's My Documents folder (you will need to select 'Local Disk (C:)' > Users > Customer's Name > My Documents). Some machines may require a restart in the middle of the install. If so, restart the machine and then the install will continue.
5.  After this has installed type 'CRM' in the 'Type here to search' box at the bottom left of your screen and select the 'Configuration Wizard' listing.
6. Then choose the Add button to bring up the 'Add a Microsoft Dynamic CRM Organization' window (this may come up automatically without needing to select 'Add'). Delete anything that may be in the field and type in https://iwu-prod.crm.indwes.edu
7.  After you enter this, the CRM user will be prompted for their username and password. Once they enter their credentials, CRM will check the server settings. Once this is completed, you may close out of the CRM Configuration program.
8. Now, launch Outlook and click on the IWU Production CRM link below all of the archive folders. This may take a moment to load, but when it does you will be prompted for credentials( IWUNET\username and password).