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Add Shared Inbox

Add Another User's Inbox

If another employee has already shared their inbox with you, you can follow these instructions to add it to your Outlook view:

Instructions for Outlook 2010

  1. Open Outlook 2010.
  2. Click the orange File tab in the upper left-hand corner.
  3. Click the Account Settings button and then choose Account Settings from the menu.
    outlook-account-settings.png
  4. Double-click your IWU Exchange account in the list.
    outlook-2010-email-accounts.PNG
  5. Click the More Settings button in the lower right-hand corner.
  6. On the Advanced tab, click the Add button to the right of "Open these additional mailboxes".
    additional-mailboxes.png
  7. Type the name of the person whose inbox you are adding and click OK.
  8. Click OK.
  9. Click Next.

The individual's mailbox will appear at the very bottom of the left-hand navigation pane. Depending on the size of their mailbox, there may be several minutes delay while Outlook adds their account.  

 

Instructions for Outlook 2007

  1. Open Outlook 2007.
  2. Click the Tools menu and choose Account Settings.
  3. Double-click your IWU Exchange account in the list.
    outlook-2010-email-accounts.PNG
  4. Click the More Settings button in the lower right-hand corner.
  5. On the Advanced tab, click the Add button to the right of "Open these additional mailboxes".
    additional-mailboxes.png
  6. Type the name of the person whose inbox you are adding and click OK.
  7. Click OK.
  8. Click Next.

 The individual's mailbox will appear at the very bottom of the left-hand navigation pane. Depending on the size of their mailbox, there may be several minutes delay while Outlook adds their account.  

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Last modified
03:13, 17 Dec 2013

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