Skip to main content
Indiana Wesleyan University Support Knowledge Base

Joining an Adobe Connect Meeting

To connect to an Adobe Connect session, you will need the following: access to a computer with a high-speed internet connection, a webcam, and (optionally) headphones or ear-buds. Plug in your webcam (if necessary) and headphones before you connect to the session.

Navigate in your browser to the link you are provided from the meeting organizer (note that Google Chrome is now recommended for connecting.Adobe Flash must also be up to date) If you have an IWU username and login, feel free to use it. Otherwise, you will need to login as a guest - select “Login as a guest” and simply type in your name.

With your headphones plugged in and the volume on your computer turned up (not muted), select the “Meeting” menu from the top of the window, and then select “Audio Setup Wizard.” Follow the instructions that appear on your screen to make sure your audio and your microphone are working correctly.

Once your audio is setup correctly, you will need to turn on both your microphone and camera (they are muted by default). You should be able to see both the microphone and webcam buttons at the top of your screen. When you go to turn them on for the first time, you may be prompted with a pop-up asking you to allow your microphone and camera to connect. Click “Allow.”

Image 002.png

Once you have successfully connected, and your sound and video is connected, you can adjust your microphone’s volume (if needed) by clicking the down-arrow next to the microphone button, and selecting “Adjust Microphone Volume.” This will allow you to turn your microphone’s volume up or down while listening to yourself (anyone else connected to the session will not be able to hear you while you are adjusting your volume). You can adjust your speaker volume (how loud others sound) by adjusting you system audio in Windows or OSx, and by clicking on the arrow next to the speakers and selecting “Adjust Speaker Volume.”


Connecting with a Mobile Device

If you don’t have access to a PC, you can also connect and participate in an Adobe Connect session with an iOS or Android device. To do so, you will need to download the free app from Google Play or the Apple App Store. Search for “Adobe Connect Mobile” to find the app. When you launch the app, you will be prompted to enter the URL of the meeting, and as on the PC, login as a user or a guest.

Once inside the meeting, you will see buttons for your webcam and microphone, similar to the PC interface. You will need to turn them on, just as you would on the PC. It is strongly recommended that you use headphones or earbuds if you are on a mobile device.


If you encounter any difficulty with your connection, you can visit the following link to
check your computer, internet connection, and access other troubleshooting tips:




  • Was this article helpful?