Clearing OS X Java Cache

Overview

Identifies an issue with your Java Cache in OS X and explains how to resolve the issue.

Symptoms

You may find that when accessing WebNow you receive a Java Error or simply a blank white page. This can be resolved by clearing your java cache, learn how using the steps below.

Resolution

These are the steps to clear your Java Cache in OS X.

1. Open Utilities and go to Java Preferences.                                         
2. Click on the Network Tab.
3. Click on Delete Files button at the bottom of the screen.
4. Make sure both boxes are checked and click "OK".                                      
5. Exit Java Preferences Screen.