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Indiana Wesleyan University Support Knowledge Base

Microsoft Office 2010

office-2010-logo.pngIndiana Wesleyan University has begun the transition to the new Microsoft Office 2010 Suite.  Unlike the previous upgrade from Office 2003 to Office 2007, the change to Office 2010 will not be as significant of a change and will be implemented more quickly than the migration from Office 2003 to 2007. For more information on the various versions of Office  please visit our Office Explained page.

This site is designed to answer any questions that might come up throughout the upgrade process.  As always, you can also address any questions to the IT Call Center.

Overview of the Upgrade Process

The IT Configuration Management team is working hard to make the Office 2010 upgrade as seamless as possible.  They will be using the same tools and processes used in the past to upgrade from Office 2003 to 2007.  The way that the software will be installed on your computer is outlined here.  For questions about when or if a computer will be upgraded, please see the FAQ section.

New Computers:

If your computer is being replaced with a new computer, your new computer will come with Office 2010 already installed.  You do not need to do anything else to begin working in the new Office programs.

Existing Computers:

Computers that are not being replaced this year will be evaluated to determine whether or not they are compatible with the Office 2010 Suite.  If the IT department determines that they are able to be upgraded (see FAQ), the software will be made available to you so that you can download and install it at your convenience.

Phase I: Receiving the Software

The IT department will select the computers that meet the requirements to be upgraded to Office 2010.  If your computer meets these requirements, Office 2010 will be added to the list of software that you can install. You can check your computer to see what programs are available for installation by following these steps:

For Windows 7 -

For instructions on receiving Office 2010, and other applications in Windows 7 visit the Installing Additional Applications page in our Windows 7 documentation. 

For windows XP - 

  1. Click on the START button
  2. Click on "Control Panel" on the right side of the menu
  3. Double-click "Add/Remove Programs" 
  4. Select the "Add New Programs" button located on the left side of the window, which should display this view:
  5. Available ApplicationsXP.JPG
  6. Select "Microsoft Office 2010 English - Office Professional Upgrade" from the list and click the "Add" button to proceed to this screen:
  7. Program Download Required.JPG
  8. On this screen, you can check the box labeled "Run program automatically when download completes" if you want to automatically start the install once the files are downloaded. This is useful if you're starting the download while out at a meeting, lunch, or leaving for the day and wish to allow the install to run over night.  
  9. Click the "Download" button.

Note: The “Estimated Time to Download” assumes a dial-up internet connection. The IWU network is much faster than that!

Phase II: Downloading the Software to Compatible Computers

Once the steps in the section above are competed you'll have a progress bar (as shown below) that allows you to view how long until your download completes. Again you can choose to automatically install the program as soon as it is downloaded by checking the box labeled "Run Program Automatically when download completes". 

Note: While the program is downloading you are free to take your computer home, or even shut it down. Downloading will automatically continue when the computer is turned on and reconnected to the IWU network.


Phase III: Installing the Program

If you checked the box to “Run Program Automatically when Download Completes,” the Office 2010 Installation will begin immediately after the program has finished downloading. If not, you will see the message below. Click the "Run" button to proceed.


While the installation is running, you will see something like this:


Depending on the speed of your computer, this phase usually takes around 30 minutes to complete.  Turning off the computer during this step will prevent Office 2010 from installing correctly, so you will want to make sure that you have plenty of time before beginning this step.

Phase IV: Ensure that Office 2010 Installed Correctly

Once the Installation Progress bar reaches 100% and the installation completes, the window will switch to a "Office 2010 has been successfully installed". 

You might want to take a few minutes to open some of the programs and make sure that everything is working correctly.  If you encounter any problems, please contact the IT Call Center for assistance. They can be reached using any of the methods listed here.
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