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Rebuilding your Outlook Profile

Rebuilding your Outlook Profile

Directions

  1. If you are not already at the Start screen or Start Menu depending on your version of Windows left-click "Control Panel."
  2. In the "View by" drop down menu near the top right-hand corner of the Control Panel, left-click "Small icons."
  3. Left-click "Mail (32-bit)."
  4. Under "Profiles," left-click "Show Profiles."
  5. Left-click the name of the profile you want to recreate, and left-click "Remove."
  6. You will see a message asking if you are sure you want to remove the profile.  Left-click "Yes."
  7. Left-click "Add."
  8. In the "New Profile" window, type "exchange" without quotes as the profile name and left-click "OK."
  9. Your information should automatically populate into the fields that appear.  Left-click "Next."  The profile will be set up.  When this is done, left-click "Finish."
  10. Left-click "Apply," then left-click "OK."  You have successfully recreated your Outlook 2013 profile.

Other Help

If you find you need further assistance please feel free to call x2209 to speak to a support representative.

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Last modified
11:43, 15 Feb 2016

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