In Microsoft Office Outlook, if you want to prevent a legitimate email message from accidentally being placed into your Junk E-mail folder, follow these steps:
- In Microsoft Outlook, select the Junk E-mail folder to view messages that have been marked as potential spam.
- Right-click the legitimate message that you would like to mark as safe.
- Under Junk E-mail, select Add Sender to Safe Senders List
After completing these steps, any future email sent by that person will bypass the Junk E-mail filter.