Questions concerning using Office 365 for email.
Frequently Asked Questions
How big will my cloud account mailbox be?
While current Mailbox sizes range from 200MB to 5GB, Office 365 accounts have access to 50GB of space. Archived email does not count towards this 50GB limit and there is no limit for archived email.
How large an attachment can I send?
Currently, attachments are limited to 10MB in size. After the migration to Office 365 you will be able to attach up to 150MB on the Outlook client or 25MB if you are using the web client (OWA).
What is the best practice for archiving email if I need more email storage space than I can have?
The archiving process in Office 365 works a little differently for the webmail and for the Outlook application. We are creating tutorials for each method.
How can I see the emails that I archived in Office 365?
Viewing the emails that you archived using the new method in Office 365 is as simple as navigating to the Archive folder. See the tutorial for using archiving in Office 365 for more details.
I have archived PST files. How can I move them to my cloud account?
The process of moving PSTs to cloud accounts is still a new feature for Office 365. At this time our recommendation is to leave your PSTs on your local Machine. You will be able to continue accessing them with Outlook.
Can I get more email storage space if I need it? Is there a cost?
At this time there is no way to increase the mailbox size.
What if I accidentally delete an email, and then empty deleted items? Can I get it back?
Emails removed from the Deleted Items folder have a 14 day retention period. After that they are unrecoverable.