Unknown Error occurred, error code: 0x80070057

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Issue that this hotfix package fixes

Consider the following scenario:
- You have a mailbox that is located on a Microsoft Exchange 2003 mailbox server.
- You try to create a new profile in Microsoft Outlook 2010 by using the Auto Account Setup process.
In this scenario, you receive the following error message:

An unknown error occurred, error code: 0x80070057
Consider the following scenario:
- You create a COM add-in in Outlook 2010.
- The add-in that you create hosts a MAPI form.
- The MAPI form handles a Reply verb, a ReplyAll verb, or a Forward verb.
- You run the add-in.
In this scenario, Outlook 2010 crashes.
Assume that you try to create a new profile in Outlook 2010. The domain name of the email address that you use begins with “live.” In this scenario, you receive the following message unexpectedly:

In order to manage this account in Outlook you must download and install Microsoft Outlook Hotmail Connector. Do you want to download and install Microsoft Outlook Hotmail Connector now?
Outlook 2010 crashes when you perform a manual update of Internet free/busy information.
Consider the following scenario:
- You have a recurring appointment or a recurring meeting that is located in a public folder calendar in Exchange Server 2003.
- You try to perform one of the following operations in Outlook 2010:
  - Delete an instance of the recurring appointment. To do this, you use a shortcut menu or you use the Delete button on the ribbon.
  - Delete an instance of the recurring meeting. To do this, you use a shortcut menu or you use the Cancel Meeting button on the ribbon.
In this scenario, the recurring appointment series or the recurring meeting series are deleted.
You notice that the reminder window in Outlook 2010 opens constantly.
Consider the following scenario:
- You configure the Specify path to Safe Senders list policy for Outlook 2010. The file that you specified for this policy is located on a network share.
- You set the DWORD value of the Junkmailimportlists registry entry to 1.
  Note The Junkmailimportlists registry entry is located in the following path:
  HKEY_CURRENT_USER/Software/Policies/Microsoft/Office/14.0/Outlook/Options/Mail
In this scenario, Outlook 2010 crashes shortly after startup.
You can now disable the Export button that is located in the Advanced tab in theOutlook Options dialog box in Outlook 2010.
When you use Outlook 2010 in online mode, the folder list becomes unsorted frequently, and the folder locations change randomly.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
x86

Download information

File name	File version	File size	Date	Time	Platform
Office-kb2281463-fullfile-x86-glb.exe	14.0.5123.5000	11,261,400	14-Aug-2010	00:01	x86

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time	Platform
Outlook-x-none.msp	Not Applicable	13,256,704	13-Aug-2010	14:02	Not Applicable

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Outlook-x-none.msp information

File name	File version	File size	Date	Time	Platform
Olmapi32.dll	14.0.5122.5000	3,187,056	05-Aug-2010	19:42	x86
Omsmain.dll	14.0.5120.5000	724,352	22-Jul-2010	07:17	x86
Omsxp32.dll	14.0.5120.5000	234,384	22-Jul-2010	07:17	x86
Outlook.exe	14.0.5123.5000	15,895,392	12-Aug-2010	21:47	x86

x64

Download information

File name	File version	File size	Date	Time	Platform
Office-kb2281463-fullfile-x64-glb.exe	14.0.5123.5000	13,615,656	13-Aug-2010	21:06	x86

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time	Platform
Outlook-x-none.msp	Not Applicable	15,477,760	13-Aug-2010	13:10	Not Applicable

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name	File version	File size	Date	Time	Platform
Olmapi32.dll	14.0.5122.5000	4,502,384	05-Aug-2010	19:41	x64
Omsmain.dll	14.0.5120.5000	1,104,256	22-Jul-2010	07:16	x64
Omsxp32.dll	14.0.5120.5000	368,016	22-Jul-2010	07:16	x64
Outlook.exe	14.0.5123.5000	24,506,208	12-Aug-2010	22:09	x64

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Fix

The fix for this can be found at (right-click, save-as):

\\iron\TechApps\Fixes\Outlook\office-kb2281463-fullfile-x86-glb.exe