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Indiana Wesleyan University Support Knowledge Base

Forward vs. Redirect

Overview

You may have noticed that in Outlook.com there isn't an option to "Forward" your email, instead you must "Redirect" your email. These different methods of delivering mail to another account are explained below.

Details

Forward and Redirect vary significantly, and actually offer slightly different results. Lets look at the definition of each in the section below.

Definition

Forward
Forwarded email will show up in your other account as being from your IWU email address. This causes an issue as you can't simply "Reply" to the message. Instead you were forced to see who the email was from and manually enter their address in the "To" field when composing a new message.
Redirect
Redirected email retains the sender's information and shows up in your other account as being from that original sender. This allows you to hit the reply button and send directly back to the original sender.

Examples

Each of the examples below will use an example message with the following details.

Subject: Test Message   

From: test@gmail.com

To: joe@myemail.indwes.edu

Body: This is just a test message. Please email me back soon.

Example of Forwarding:

This first example shows how "Forwarding" causes emails to appear:


Subject: Test Message

From: joe@myemail.indwes.edu

This is just a test message. Please email me back soon.


 

Note:
If you were to click "Reply" to the message above, you wouldn't reply to the actual sender "test@gmail.com" you would instead be replying to your own IWU email account.

Example of Redirecting:

This section example shows how "Redirecting" causes emails to appear:



Subject: Test Message

From: test@gmail.com

This is just a test message. Please email me back soon.


 

Note:
If you were to click "Reply" to the message above, you would reply to the actual sender "test@gmail.com"