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Indiana Wesleyan University Support Knowledge Base

MIC Full User Guide

Overview

Messaging Interaction Center (MIC) is a comprehensive, large scale solution for unified communications, enabling users to

retrieve email, voicemail, and faxes through an email client (e.g., Microsoft Outlook), the MIC Web Access interface, or a touch-tone phone. Advanced features include Follow Me, presence management, call screening, rule-based call routing, and message notification. As an MIC user, you can customize the system to meet your specific needs by creating rules to handle telephone calls, faxes, and voice messages. You can set rules based on certain conditions, such as the originating phone number, time of day, or your availability status.

 

MIC Full User Guide

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