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Indiana Wesleyan University Support Knowledge Base

New Hardware/Software Request

Overview

Explains how to complete a hardware/software request using the End User Desktop Support portal.

Goal

After completing this tutorial you will be able to complete a hardware/software request using the new method via the End User Desktop Support portal.

First Step

Begin by logging into the Family page at http://family.indwes.edu

Second Step

Then continue by clicking on the Support @ IWU tab under the Employee Toolbox.

File:Forms-Procedures/Forms/New_Hardware//Software_Request/1.PNG

Third Step

Under Submit Requests click on Purchasing Request link.

File:Forms-Procedures/Forms/New_Hardware//Software_Request/2.PNG

Fourth Step

Choose Normal Request.

File:Forms-Procedures/Forms/New_Hardware//Software_Request/3.PNG

Fifth Step

  • Click on the Click to Add Line Item

    File:Forms-Procedures/Forms/New_Hardware//Software_Request/4.PNG

  • Select Asset Type, Product, Expected Date, and Quantity and then 'Save' the line item.

    5.PNG

  • Fill out the Justification, Account Number, Supervisor's Email Address, and Recipient

    File:Forms-Procedures/Forms/New_Hardware//Software_Request/6.PNG

  • Submit

What's Next

You should now be able to create/complete a hardware/software request form using the End User Desktop Support portal. 

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