Explains how to complete a hardware/software request using the End User Desktop Support portal.
After completing this tutorial you will be able to complete a hardware/software request using the new method via the End User Desktop Support portal.
Begin by logging into the Family page at http://family.indwes.edu
Then continue by clicking on the Support @ IWU tab under the Employee Toolbox.
Under Submit Requests click on Purchasing Request link.
Choose Normal Request.
- Click on the Click to Add Line Item
- Select Asset Type, Product, Expected Date, and Quantity and then 'Save' the line item.
- Fill out the Justification, Account Number, Supervisor's Email Address, and Recipient
You should now be able to create/complete a hardware/software request form using the End User Desktop Support portal.