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Microsoft Software Assurance

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To resolve the issue, follow the steps in this section.

  1. Go to support.microsoft.com/oas
  2. Choose the product by either entering the name in the box or by choosing from the lists shown.

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3. Now choose the specific product

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4. Choose the Problem Type

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5. Choose the Category

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6. If you are wanting to open a support incidence, click on Start Request

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7. Choose the payment option "Use my Software Assurance Agreement"

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8. Enter the Software Assurance ID#

9. Enter either brian.israel@indwes.edu or ev.webber@indwes.edu

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10. If needed, edit the telephone number where you can be reached at

11. Select the region or country

12. Press Continue

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13. Enter the Incident Title and the details of the issue

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14. Choose the Severity

15. If applicable, attach required files

16. Submit

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Last modified
15:05, 1 Oct 2015


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