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Account Checklist Prior to International Travel

Overview

To provide the best technological experience while traveling abroad, here are some things to consider.

Have you changed your password?

Passwords for the University must be changed every 365 days. If you are unsure when your password expires, you may contact the Support Center at (765) 677-2209 or x2209 and they can provide an expiration date.

If a password reset is needed, for best results, this will need to be done while on an IWU campus through a computer connected via Ethernet.

To reset your University Password on a Windows Computer:

  1. Once logged into the computer, you will want to press CTRL+ALT+DEL
  2. Select Change Password
  3. Type in your current password, followed by a new password and confirm
  4. Once this has completed, you will be prompted to login with your new password
  5. To ensure the password has been properly reset, restart your computer and login again with the new password

To reset your University Password on a Mac Computer    

  1. Once logged into the computer, you will want to click on the Apple logo in the upper-right corner of your screen
  2. Open System Preferences
  3. Click on Users & Groups
  4. Your name should appear in the center of the Window. Select Change Password to the left of your name
  5. Type in your current password, followed by a new password and verify. Once completed, select Change Password
  6. To ensure the password has been properly reset, restart your computer and login again with the new password

Will you need access to Shared Folders or Colleague?

Shared folders access (Pearl, Red, MyFiles, etc.) and Colleague access are limited to University Networks. To access them while away from a University Campus, you will need to have VPN access. To request VPN access, you will need to complete the form located here: VPN Access Request Form.

Once you have been granted VPN access, the Support Center can provide training on how to access and use a VPN connection. You may contact the Support Center at (765) 677-2209 or x2209 for assistance.

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Last modified
13:14, 17 Oct 2016

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