When a termination request has been received from an HR email the following steps are completed in Active Directory:
When an emergency termination request is received from department head (in absence of anyone in HR able to request this) this call will be handled by the Identity Manager rather than by IT support. It is suggested that Identify management send an email to HR regarding this procedure for any additional input they might wish to add. Timing issues regarding notification to terminated employee must be clarified. IT will not be responsible for informing employee. Any changes to the process (example the timing of the account being disabled) may be overwritten by HR representative.
To Be Addressed:
Verify – If first received as a call this will require an email from HR including ID number before we proceed. Verify that ID numbers match and names match correctly. Build acknowledgement into process (contact after hours).
Verify steps in Exchange 2010.
Reasons for disabling
Voluntary vs Forced: . Is there a difference in the steps or just the timing of the steps.
Other statuses: Might include retirement, suspension, inactive due to accident or illness.