Various lists used by groups on campus.
Two different servers use Mercury Mail (LISTOUT and VM6)
Listserves are on VM6 > Mercury Mail
Goes through Virtual Center Console > VM6 console.
Login as webhead
Could run as service - we have license but no approval to shutdown and change.
Restore group memberships
Brought back lists (apps - Mercury)
Restore MLF files.
Another note: VM6 > Configure> Lists> Mailing LIsts>
File> Hit > Alt + F, Alt + Exit, Ctrl
Only way to exit VM6 is to click exit while holding control key
Next Observation: For Listserves/Lists VM6 > C$ > Apps> Mercury> Lists> MLF files
Under folder faculty
To change caps.ug.MLF copy to desktop > rename to old> copy to with changes to send email out.
LISTOUT - only used as SMTP
Open relay for specific IP addresses - used for mass mailings
Nate or Bill capture IP and create static IP for user to use this
Logon to LISTOUT > All programs > Mercury for Win32 > Configuration > Mercury SMTP server > okay > connection control > add restriction from field > put new IP # nothing in to field
Every form on every webpage uses LISTOUT
Support Center will call and say that someone needs to be added
If user has laptop that need to send they need to shut off wireless before they send
These are the steps to resolve the problem. Describe fixes for known errors and give error recovery steps. Offer actions to correct the problem.
If problem with LISTOUT use procedure to start/stop
Can't just quit Mercury Mail.