Home > Forms and Procedures > Procedures > UIT Procedures > UIT Incident Management Process > Roles > Alternate Contact Role

Alternate Contact Role

Overview

Describes the role of the Alternate Contact in the UIT Incident Management process.

Details

The Alternate Contact is the individual designated to complete the responsibilities of the Director of the Area Responsible in the Director's absence. 

Steps

1. Who is working the problem?
2. What is the current status?
3. What is the ETA?

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Last modified
16:15, 13 Jan 2014

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