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Director of Area Responsible Role

Overview

Describes the role of the Director of Area Responsible in the UIT Incident Management process.

Details

The Area Responsible is the group within the UIT department which is responsible for maintaining or troubleshooting problems related to the affected system(s). It is the responsibility of the Director to identify and notify the Response Team.

Steps

1. Who is working the problem?
2. What is the current status?
3. What is the ETA?

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Last modified
16:15, 13 Jan 2014

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