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Indiana Wesleyan University Support Knowledge Base

CSR

Definition

CSR stands for Customer Service Representative.  UIT has employed three CSR's, one for each of the primary business units: RES, NONRES, and CENTRAL.  These CSR's are the primary point of contact for our customers for any question, comment, issue, escalation, or project request.  The current CSR's are:

Residential (RES): Damon Richardson <damon.richardson@indwes.edu>
Non Residential (NRES): Brian Hertzog <brian.hertzog@indwes.edu>
Central (CENT): Damon Richardson <damon.richardson@indwes.edu>
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