If there are no printers in the PRINTERS AND FAXES window, the Print Spooler service may not be running.
Go to START > RUN and type
“cmd” to open a command prompt window. Type the following commands pressing ENTER after each line:
net stop spool
net start spool
Check the PRINTERS AND FAXES window to see if the printers show up.
Applies to Windows XP, 2000.