Enable Two-factor Authentication for Brightspace Admin Accounts
General
You are required to enable two-factor authentication for your Brightspace admin user account. After enablement, the system will prompt you to input your latest verification code for every login session. This two-factor authentication only affects admin user accounts in Brightspace. It does not affect regular faculty or student user accounts that are connected via single sign-on.
If you get a new mobile device or need the two-factor authentication for your account cleared so you can set it up again, please contact lms-admin@indwes.edu for assistance.
Instructions
- After entering your admin username and password credentials on the Brightspace Admin Login page, you will be taken to the Enable Two-factor Authentication page.
- Scan the provided QR code from the Microsoft Authenticator app to add your account for authentication.
- If you need assistance with downloading or using the app, please review the "How to Set Up and Use the Microsoft Authenticator App" KB article.
- Enter the "one-time password code" from the Microsoft Authenticator app into the Code field on the Enable Two-factor Authentication page in Brightspace.
- Select the Verify Code link.
- After securely storing your personal code, select the respective checkbox.
- Select the Enable Authenticator button.
- The system will take you to the Two-factor Authentication page. This page is what you must complete before every login session for your admin account.
- Get the latest "one-time password code" from the Microsoft Authenticator app and enter the code in the Verification Code field in Brightspace.
- Select the Login button.
- If Brightspace successfully authenticates your account, you will be taken to the main landing page. Otherwise, an error message will be displayed. You will need to verify you are using the correct "one-time password" code from the Microsoft Authenticator app and that you entered it correctly in the Verification Code field.