Sometimes a Peer Coach’s school firewall blocks the e-mail notifications sent by our assessment system.
To resolve this, it may take some troubleshooting action from both you and your Peer Coach. Below are those steps:
On your Dashboard tab (in your ePortfolio) is a section called News. You may need to expand it if you do not see a list of articles.
From there, download the MED Candidate Guidebook
IMPORTANT NOTE: This is different than what you may have received with your coursework) and the Peer Coach Help Guide (also called the MED Guest Assessor Guide.
These are quick reference guides to everything ePortfolio and includes detailed screen shots of what you should see as a Candidate and they should see as a Peer Coach.
First is the MED Candidate Guide. This will walk you through the steps to either share or submit your ePortfolio to ensure there is nothing you are missing. Please use the quick reference index to jump right to the information you need as you may not need everything covered in the Guide. (i.e. Page 15 covers ePortfolio sharing and Page 19 covers Submitting completed ePortfolio sections).
To submit for an assessment in your Exhibit section, make sure you read who's name is supposed to go in each blank (You will actually add your I/A's name to your self-assessment even though they will not be assessing it). This is just to notify them that you have submitted your self-assessment.
For your Peer Coach:
The second document you can download from the News section of your ePortfolio is for your Peer Coach (MED Guest Assessor Guide). There are several things that can get in the way of a successful submission and/or share. This guide will walk them through some quick troubleshooting steps to ensure they can receive your submissions.
Please report any error messages to Support with as much detail of the error and where it occurred as possible.