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Indiana Wesleyan University Support Knowledge Base

What information should I include with a Support Center request?

Answer

To expedite you request, please include as much information about the problem you are experiencing.

  • Use your student email to send the request, if you are able to access it.
  • Include your student id number. Click here for help finding your id number.
  • If you are asking a question about a class:
  • Include the class name/number.
  • Include the assignment number.
  • Be sure to include any error codes you receive.
  • Screen prints of errors or results can be helpful as well.
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