Explains what Portal login timeouts are and when they occur.
A timeout is a period of time after which a software system, such as the Portal, will require that a user be re-authenticated in order to continue his/her session.
Authentication is when a software system verifies that the user is who they claim to be. Authentication in the Portal initially occurs manually when a user logs in with his/her login credentials (username and password). Re-authentication in the Portal after a timeout period can also occur automatically (meaning the user is not required to re-enter his/her credentials).
A session is the period of activity between when a user is initially authenticated and when that user logs out, during which time the system "knows" who that user is.
When a timeout period elapses and a user must be re-authenticated, this event is referred to as the session "timing out".
There are several underlying processes that support the Portal, and a small number of these have their own timeout periods. When a user's session times out after one of these periods, there are certain consequences depending on which process's timeout period it was.
The following are the timeouts that Content Managers should be aware of: