Overview
Common problems that are encountered by students utilizing the MyIWU page and how to resolve these issues.
Known Issues
| Issue | Fix/Details |
| Profile image doesn't appear on MyIWU after uploading to MySites | Expected Behavior |
| Documents "jump" when scrolling over them. | Remove check boxes next to items |
| Changes to a Content Editor web part sometimes do not save when leaving Edit mode. | After updating the web part, click on another part of the page (ex. another web part) before leaving "edit mode". |
| Multiple tabs when loaded within DataConnect cut off titles of tabs | This is caused when the width of the browser window is below a minimum resolution of about 1100px wide. |
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Known Browser Compatibility Issues
for all Portal Users
| Sharepoint version |
Browser/Device |
Version(s) |
Operating System |
Issue |
| SP2010 |
Internet Explorer |
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Downloading multiple budgets from DataConnect results in successive downloads still showing the first downloaded information. |
| SP2010 |
Mozilla Firefox |
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Modal dialogue boxes will be vertically centered on a page, requiring the user to scroll up or down to find it. It also makes the screen go dark, with all other content on the page un-selectable. |
| SP2010 |
Internet Explorer |
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Downloading multiple budgets from DataConnect can result in only downloading the first budget over and over, despite viewing another budget:
|
| SP2010 |
Internet Explorer |
10 |
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Creating Alert for a web part results with an Error |
| SP2010 |
Internet Explorer |
10 |
|
Images in picture libraries are not displayed within the library. |
| SP2013 |
all mobile devices |
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All |
wider Web advisor screens (forms) do not scroll horizontally. Fixing it causes display issues on laptops/desktops. |
Page Title
| Browser |
Version(s) |
Operating System |
Issue |
| Internet Explorer |
|
|
Downloading multiple budgets from DataConnect results in successive downloads still showing the first downloaded information. |
| Mozilla Firefox |
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Modal dialogue boxes will be vertically centered on a page, requiring the user to scroll up or down to find it. It also makes the screen go dark, with all other content on the page un-selectable. |
| Internet Explorer |
|
|
Downloading multiple budgets from DataConnect can result in only downloading the first budget over and over, despite viewing another budget:
|
| Internet Explorer |
10 |
|
Creating Alert for a web part results with an Error |
| Internet Explorer |
10 |
|
Images in picture libraries are not displayed within the library. |
| Internet Explorer |
11, Edge |
|
Vertical scrollbar does not allow user to scroll up or down. |
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Known Browser Compatibility Issues
for Content Managers / Site Owners
| Browser | Version(s) | Operating System | Issue |
| Internet Explorer | | | When adding Events the event column can't be filled out. |
| Internet Explorer | | | Adding or Removing members to a group site results in an error. |
| Internet Explorer | 10 | | Creating Alert for a web part results with an Error |
| Internet Explorer | | | Adding Audiences to an announcement results in an error. |
| Internet Explorer | | | Adding, removing, or editing site permissions results in an error |
