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Update Stored Colleague Credentials

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Overview

Unable to access your Colleague on the Portal Homepage. It keeps asking for the user to sign in.

Problem

When trying to access Colleague through the portal it asks for a username and password.  However, once that information is provided it returns you to the portal home page. This process loops indefinitely.

Resolution

Follow the link below to update your stored Colleague password.

Update Stored Colleague Password

Enter your IWU username and password and click okay. Once you are returned to the portal, click the link to Colleague and the issue should be resolved.

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Last modified
10:08, 28 Jul 2014

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