Browser Compatibility With IWU Systems
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Due to continual updates to all web browsers it is helpful to know which browsers are required for use with the major systems at the University. This page provides a central location for this browser compatibility information.
Below you will find the names of major IWU systems. Click on the system name to expand that section and learn more about the requirements and recommendations for that particular application.
Check Back Often
This page is constantly updated. Be sure to check back often to keep yourself up-to-date on browser specifics with IWU Systems. Systems will also be added / removed as necessary.
List of systems
Adobe Connect
| Recommended Browser: |
Google Chrome |
| Supported Browsers: |
Windows 7 and 8.1
- Microsoft Internet Explorer 8, 9, 10, 11
- Mozilla Firefox - Latest 32-Bit Version
- Google Chrome - RECOMMENDED
Apple OSX
- Safari - Latest
- Mozilla Firefox - Latest
- Google Chrome - RECOMMENDED
Apple iOS 6 and higher
|
| Other Requirements: |
Adobe Flash Player, Version 11.2+
|
Known Browser Issues
| Browser | Operating System | Issue |
| Google Chrome | All | Certain features of Adobe Connect require the Adobe Connect Add-In to be installed. Current version of Chrome prevents Add-In from loading. For more detail, and a work-around, see Troubleshooting Adobe Connect. |
| Mobile App | iOS 6+ | When using the Adobe Connect Mobile App for iOS, users must make sure that the "Secure Login" box is NOT checked (it IS checked by default). If users attempt to log in with "Secure Login" checked, they will receive the "Network Error" message. |
| Mozilla Firefox (64-Bit) | All | Certain features of Adobe Connect require the Adobe Connect Add-In to be installed. The 64-Bit version of Firefox prevents the Add-In from loading. |
Brightspace
| Recommended Browser: |
Google Chrome |
| Supported Browsers: |
As of January 2020, Internet Explorer is no longer supported for Brightspace access.
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The latest version of the following web browsers are supported:
Google Chrome
Microsoft Edge
Mozilla Firefox
Safari
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Known Browser Issues
| Browser |
Version(s) |
Operating System |
Issue |
| Internet Explorer |
Any |
Any |
No longer supported for Brightspace access. |
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Description: Brightspace is the learning management system (LMS) that Indiana Wesleyan University uses for online coursework.
Colleague UI
| Recommended Browser: |
Google Chrome** |
| Supported Browsers: |
Google Chrome
Mozilla Firefox
Internet Explorer - Version 11
Edge (Windows 10 browser)
Safari - Not Supported
** If you are using Colleague for linking in ImageNow:
At present, the Colleague UI must be accessed using Internet Explorer 11 in order for linking in ImageNow using Colleague to work.
|
Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
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Description: The ERP system for Indiana Wesleyan University. This tool is utilized heavily by Staff and Faculty across the University.
eForms
| Recommended Browser: | Internet Explorer 10 |
| Supported Browsers: | |
| Other Requirements: | Java The appropriate version of Java needs to be installed for the eForms to function. You may go to https://www.java.com/en/download/faq/release_changes.xml to download the most recent version yourself. Version 8 is the latest Java version. Security warnings may appear before and after. It is safe to allow these. |
Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
| Mozilla Firefox (64-Bit) | All | All | Certain eForms require the latest version of Java to be installed. The 64-Bit version of Firefox prevents the Java Add-In from loading. |
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Description: eForms are interactive forms that feed directly into our document imaging system.
Mindtouch KB (This site)
| Recommended Browser: | Google Chrome - Latest |
| Supported Browsers: | Windows 7 *Internet Explorer - Versions 10 and 11
Mozilla Firefox - Latest
Google Chrome - Latest Windows 8.1 *Internet Explorer - Versions 10 and 11
Mozilla Firefox - Latest
Google Chrome - Latest Apple OSX Safari - Latest
Mozilla Firefox - Latest
Google Chrome - Latest * IE 8 and 9 are no longer supported by either Microsoft or MindTouch. Compatibility mode for Internet Explorer is not supported. IE10 support will end in May of 2017. Unsupported browsers will display using a special "legacy browser experience" designed to insulate older browsers from newer system changes that could prevent the page from being readable at all. From: Mindtouch Supported Browsers |
Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
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Description: This site, known as the IWU KnowledgeBase, is built on wiki technology from a company called Mindtouch. IWU uses this site to document technical and support related information.
MyIWU Portal
| Recommended Browser: | Internet Explorer 10 |
| Supported Browsers: | Internet Explorer - Versions 9, 10, and 11 Mozilla Firefox - Version 20+ Google Chrome - Version 35+ Warning
Google Chrome will drop support for "Silverlight" in September 2015. Google Chrome versions from this point on will no longer be compatible with the MyIWUPortal. |
Known SharePoint Issues
| Sharepoint version |
Browser/Device |
Version(s) |
Operating System |
Issue |
| SP2010 |
Internet Explorer |
|
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Downloading multiple budgets from DataConnect results in successive downloads still showing the first downloaded information. |
| SP2010 |
Mozilla Firefox |
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Modal dialogue boxes will be vertically centered on a page, requiring the user to scroll up or down to find it. It also makes the screen go dark, with all other content on the page un-selectable. |
| SP2010 |
Internet Explorer |
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Downloading multiple budgets from DataConnect can result in only downloading the first budget over and over, despite viewing another budget:
|
| SP2010 |
Internet Explorer |
10 |
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Creating Alert for a web part results with an Error |
| SP2010 |
Internet Explorer |
10 |
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Images in picture libraries are not displayed within the library. |
| SP2013 |
all mobile devices |
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All |
wider Web advisor screens (forms) do not scroll horizontally. Fixing it causes display issues on laptops/desktops. |
Page Title
| Browser |
Version(s) |
Operating System |
Issue |
| Internet Explorer |
|
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Downloading multiple budgets from DataConnect results in successive downloads still showing the first downloaded information. |
| Mozilla Firefox |
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Modal dialogue boxes will be vertically centered on a page, requiring the user to scroll up or down to find it. It also makes the screen go dark, with all other content on the page un-selectable. |
| Internet Explorer |
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Downloading multiple budgets from DataConnect can result in only downloading the first budget over and over, despite viewing another budget:
|
| Internet Explorer |
10 |
|
Creating Alert for a web part results with an Error |
| Internet Explorer |
10 |
|
Images in picture libraries are not displayed within the library. |
| Internet Explorer |
11, Edge |
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Vertical scrollbar does not allow user to scroll up or down. |
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Description: The central hub for our Students, Faculty and Staff. The Portal is used as a jumping off point and a one stop shop for all of your information at IWU.
MyIWU Portal - Content Managers/ Site Owners
| Recommended Browser: | Internet Explorer 10 |
| Supported Browsers: | Internet Explorer - Versions 9, 10, and 11 Mozilla Firefox - Version 20+ Google Chrome - Version 35+ Warning
Google Chrome will drop support for "Silverlight" in September 2015. Google Chrome versions from this point on will no longer be compatible with the MyIWUPortal. |
Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
| Internet Explorer | | | When adding Events the event column can't be filled out. |
| Internet Explorer | | | Adding or Removing members to a group site results in an error. |
| Internet Explorer | 10 | | Creating Alert for a web part results with an Error |
| Internet Explorer | | | Adding Audiences to an announcement results in an error. |
| Internet Explorer | | | Adding, removing, or editing site permissions results in an error |
Description: This is intended for those who are "Site Owners" or "Content Managers" within the My IWU Portal.
MySupport
| Recommended Browser: | Mozilla Firefox 30+ |
| Supported Browsers: | - Microsoft Internet Explorer 9 & 10
- Google Chrome 40 +
- Mozilla Firefox 30+
- Apple Safari - 6.2.7 +
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Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
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Description: MySupport is our system that allows the IWU Community to submit tickets to our UIT department. Tickets can be reports of broken items, or project requests for new development etc.
WebNow
| Recommended Browser: | Internet Explorer 10 |
| Supported Browsers: | |
| Other Requirements: | Java The appropriate version of Java needs to be installed for the eForms to function. You may go to the Application Catalog to get the support version of Java. If security warnings appear before and after. It is safe to allow these. |
Known Browser Issues
| Browser | Version(s) | Operating System | Issue |
| Mozilla Firefox (64-Bit) | All | All | WebNow requires that the latest version of Java to be installed. The 64-Bit version of Firefox prevents the Java Add-In from loading. |
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Description: The web interface for the document imaging system utilized by Indiana Wesleyan University.
