Due to continual updates to all web browsers it is helpful to know which browsers are required for use with the major systems at the University. This page provides a central location for this browser compatibility information.
Below you will find the names of major IWU systems. Click on the system name to expand that section and learn more about the requirements and recommendations for that particular application.
Check Back Often
This page is constantly updated. Be sure to check back often to keep yourself up-to-date on browser specifics with IWU Systems. Systems will also be added / removed as necessary.
Certain features of Adobe Connect require the Adobe Connect Add-In to be installed. Current version of Chrome prevents Add-In from loading. For more detail, and a work-around, see Troubleshooting Adobe Connect.
Mobile App
iOS 6+
When using the Adobe Connect Mobile App for iOS, users must make sure that the "Secure Login" box is NOT checked (it IS checked by default). If users attempt to log in with "Secure Login" checked, they will receive the "Network Error" message.
Mozilla Firefox (64-Bit)
All
Certain features of Adobe Connect require the Adobe Connect Add-In to be installed. The 64-Bit version of Firefox prevents the Add-In from loading.
Warning Colleague UI requires the use of Microsoft Silverlight. 64-Bit Mozilla Firefox, Microsoft Edge, and Google Chrome do not support the Silverlight plugin.
Safari and Mobile Devices Smartphones, tablets and the safari browser are not compatible with eForms.
Other Requirements:
Java
The appropriate version of Java needs to be installed for the eForms to function. You may go to https://www.java.com/en/download/faq/release_changes.xml to download the most recent version yourself. Version 8 is the latest Java version. Security warnings may appear before and after. It is safe to allow these.
Description: Pearson Learning Studio is the LMS (Learning Management System) for Indiana Wesleyan University. This is the system all online classes will be taught through.
*Internet Explorer - Versions 10 and 11 Mozilla Firefox - Latest Google Chrome - Latest
Windows 8.1
*Internet Explorer - Versions 10 and 11 Mozilla Firefox - Latest Google Chrome - Latest
Apple OSX
Safari - Latest Mozilla Firefox - Latest Google Chrome - Latest
* IE 8 and 9 are no longer supported by either Microsoft or MindTouch. Compatibility mode for Internet Explorer is not supported. IE10 support will end in May of 2017.
Unsupported browsers will display using a special "legacy browser experience" designed to insulate older browsers from newer system changes that could prevent the page from being readable at all.
Description: This site, known as the IWU KnowledgeBase, is built on wiki technology from a company called Mindtouch. IWU uses this site to document technical and support related information.
Warning Google Chrome will drop support for "Silverlight" in September 2015. Google Chrome versions from this point on will no longer be compatible with the MyIWUPortal.
Downloading multiple budgets from DataConnect results in successive downloads still showing the first downloaded information.
Mozilla Firefox
Modal dialogue boxes will be vertically centered on a page, requiring the user to scroll up or down to find it. It also makes the screen go dark, with all other content on the page un-selectable.
Internet Explorer
Downloading multiple budgets from DataConnect can result in only downloading the first budget over and over, despite viewing another budget:
Internet Explorer
10
Creating Alert for a web part results with an Error
Internet Explorer
10
Images in picture libraries are not displayed within the library.
Description: The central hub for our Students, Faculty and Staff. The Portal is used as a jumping off point and a one stop shop for all of your information at IWU.
Warning Google Chrome will drop support for "Silverlight" in September 2015. Google Chrome versions from this point on will no longer be compatible with the MyIWUPortal.
Description: MySupport is our system that allows the IWU Community to submit tickets to our UIT department. Tickets can be reports of broken items, or project requests for new development etc.
Safari and Mobile Devices Smartphones, tablets and the safari browser are not compatible with eForms.
Other Requirements:
Java
The appropriate version of Java needs to be installed for the eForms to function. You may go to the Application Catalog to get the support version of Java. If security warnings appear before and after. It is safe to allow these.
