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What do the Patch Statuses mean?

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Answer

​If the Software Development team has developed a custom patch related to your ticket, you will see its name and status appear next to that ticket.  The statuses are:

  • TEST Install Pending - Patch will be installed to the Test accounts during the next custom patch installation window.
  • Ready for Testing (as-of date) - Patch was installed to the Test accounts on this date.
  • LIVE Install Pending - Patch will be installed to the Live account during the next custom patch installation window.
  • Installed to Live (as-of date) - Patch was installed to the Live account on this date.
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Last modified
15:19, 22 Jun 2015

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