Unknown Error occurred, error code: 0x80070057
Issue that this hotfix package fixes
- Consider the following scenario:
- You have a mailbox that is located on a Microsoft Exchange 2003 mailbox server.
- You try to create a new profile in Microsoft Outlook 2010 by using the Auto Account Setup process.
An unknown error occurred, error code: 0x80070057 - Consider the following scenario:
- You create a COM add-in in Outlook 2010.
- The add-in that you create hosts a MAPI form.
- The MAPI form handles a Reply verb, a ReplyAll verb, or a Forward verb.
- You run the add-in.
In this scenario, Outlook 2010 crashes.
- Assume that you try to create a new profile in Outlook 2010. The domain name of the email address that you use begins with “live.” In this scenario, you receive the following message unexpectedly:
- Outlook 2010 crashes when you perform a manual update of Internet free/busy information.
- Consider the following scenario:
- You have a recurring appointment or a recurring meeting that is located in a public folder calendar in Exchange Server 2003.
- You try to perform one of the following operations in Outlook 2010:
- Delete an instance of the recurring appointment. To do this, you use a shortcut menu or you use the Delete button on the ribbon.
- Delete an instance of the recurring meeting. To do this, you use a shortcut menu or you use the Cancel Meeting button on the ribbon.
- You notice that the reminder window in Outlook 2010 opens constantly.
- Consider the following scenario:
- You configure the Specify path to Safe Senders list policy for Outlook 2010. The file that you specified for this policy is located on a network share.
- You set the DWORD value of the Junkmailimportlists registry entry to 1.
Note The Junkmailimportlists registry entry is located in the following path:
HKEY_CURRENT_USER/Software/Policies/Microsoft/Office/14.0/Outlook/Options/Mail
- You can now disable the Export button that is located in the Advanced tab in theOutlook Options dialog box in Outlook 2010.
- When you use Outlook 2010 in online mode, the folder list becomes unsorted frequently, and the folder locations change randomly.
MORE INFORMATION
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Prerequisites
There are no prerequisites for installing this hotfix.Restart requirement
You may have to restart the computer after you apply this hotfix.Hotfix replacement information
This hotfix does not replace a previously released hotfix.Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
x86
Download information
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Office-kb2281463-fullfile-x86-glb.exe | 14.0.5123.5000 | 11,261,400 | 14-Aug-2010 | 00:01 | x86 |
Microsoft Windows Installer .msp file information
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Outlook-x-none.msp | Not Applicable | 13,256,704 | 13-Aug-2010 | 14:02 | Not Applicable |
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
Outlook-x-none.msp information
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Olmapi32.dll | 14.0.5122.5000 | 3,187,056 | 05-Aug-2010 | 19:42 | x86 |
Omsmain.dll | 14.0.5120.5000 | 724,352 | 22-Jul-2010 | 07:17 | x86 |
Omsxp32.dll | 14.0.5120.5000 | 234,384 | 22-Jul-2010 | 07:17 | x86 |
Outlook.exe | 14.0.5123.5000 | 15,895,392 | 12-Aug-2010 | 21:47 | x86 |
x64
Download information
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Office-kb2281463-fullfile-x64-glb.exe | 14.0.5123.5000 | 13,615,656 | 13-Aug-2010 | 21:06 | x86 |
Microsoft Windows Installer .msp file information
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Outlook-x-none.msp | Not Applicable | 15,477,760 | 13-Aug-2010 | 13:10 | Not Applicable |
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File name | File version | File size | Date | Time | Platform |
---|---|---|---|---|---|
Olmapi32.dll | 14.0.5122.5000 | 4,502,384 | 05-Aug-2010 | 19:41 | x64 |
Omsmain.dll | 14.0.5120.5000 | 1,104,256 | 22-Jul-2010 | 07:16 | x64 |
Omsxp32.dll | 14.0.5120.5000 | 368,016 | 22-Jul-2010 | 07:16 | x64 |
Outlook.exe | 14.0.5123.5000 | 24,506,208 | 12-Aug-2010 | 22:09 | x64 |