IT Support Center:
IWU's IT Support Center provides a number of technical services to the IWU community. This includes, but is not limited to: Login assistance to IWU systems, Basic troubleshooting of IWU systems and services, Support and troubleshooting of IT maintained computing equipment, Network connectivity assistance etc.
Are you looking to contact a different IWU Office?
Contact Information
Submit a ticket online:
Submit a ticket or view your ticket's status online
Requires an IWU username and password
Email: support@indwes.edu (see Service Hours to the right)
Send an email to our Tech Support Specialists
Our response time is typically within 8 business hours but will vary based on
request volume
Call: 765-677-2209 (see hours above)
Toll free: 1-877-489-5678
Service Hours all times eastern
Email:
Mon – Fri: 7am to 9pm
Sat: Noon to 9pm
Phone:
Mon – Fri: 7am to 9pm
Note:
IWU's IT Support Center is closed when the university closes for holidays, campus closures due to weather etc.
Contact Information for other IWU Offices/Services:
Office/Area |
Contact Info |
Notes/Items Handled |
Financial Aid IWU Marion |
📧 finaid@indwes.edu
💻 Financial Aid Website |
Financial aid questions, FAFSA, etc. |
Financial Aid National and Global |
📞 1-866-498-4968
📧 iwufinaid@indwes.edu
💻 Financial Aid Website |
Financial aid questions, FAFSA, etc. |
Jackson Library |
📞 765-677-2184
📧 jacksonlibrary@indwes.edu
💻 Jackson Library Website |
On-campus library, library resources, research assistance |
Online Campus Library Services OCLS |
📞 1-800-521-1848
📧 ocls@indwes.edu
💻 OCLS Website |
Library resources, research assistance, APA guides |
Registrar |
📞 765-677-2131
📧 registrar@indwes.edu
💻 Registrar Website |
Transcripts, graduation info, enrollment verification |