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Indiana Wesleyan University Support Knowledge Base

WebNow Access Policy


The purpose of this policy is to provide guidelines for users of WebNow related to management of WebNow user licenses based upon the limited quantity of licenses available, in order to:

  • Maximize resources and minimize failed WebNow login attempts.
  • Practice good stewardship in the use of WebNow licenses purchased by the University.


Effective as of the policy issue date, users will be automatically logged out of WebNow after one hour of inactivity.  Inactivity is defined as being logged into WebNow with no active work performed.

Every WebNow session uses a license, and inactive sessions may prevent other users from accessing the WebNow system.  There has been an increase in the number of WebNow users unable to log in due to no licenses available.  By employing the inactivity timeout feature, existing licenses may be managed more effectively.  If use of licenses consistently runs at or above 80% of available licenses the University will purchase additional licenses.  UIT monitors license usage levels continuously and will make recommendations to the IDSC for future purchase of licenses.  Average license usage levels will be reviewed with the IDSC on a semi-annual basis.


This policy applies to IWU employees who have been granted access to log into and utilize the WebNow system.


30-Mar-2016 - Initial draft created.

Policy information

WebNow Access Policy


University Information Technology

Approved by

Pending approval by the Institutional Data Steering Committee

Additional remarks

There are no known exceptions to this policy at this time

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