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Indiana Wesleyan University Support Knowledge Base

Online Meetings - Tips and Best Practices

Overview

This document contains tips and best practices, to prepare a participant for a positive visual and auditory experience in virtual meeting spaces, where the audio and video will be viewed on a computer or TV screen, and shared with participants over the Internet.

Delivery Options

Microsoft Teams (preferred)

Zoom

Google Meet

Hardware requirements

You will need a computer connected to the network. Connecting to a Wireless access point will often work, but if a wired connection is available, it will usually be faster and more stable.

You will need speakers or headphones. If you are using a microphone, you should use headphones or ear-buds instead of the computer's internal speakers, in order to prevent the other participants from hearing an echo of their own voice.

You may need a webcam, if you want the other participants to see you. Webcams typically include an internal microphone, which you can turn on or off, regardless of whether the webcam is showing video of you or not.

In some IWU conference rooms, a webcam is provided, and positioned on top of the flat panel TV. Webcams connect to computers by a USB cable, so look for this to plug into the USB jack of your computer. It may take a minute or two for the computer to load the appropriate device drivers, allowing you to use the webcam for both video and audio.

You may select a different microphone. The microphones built into laptops and webcams are typically not of the greatest quality. You may check out a wireless microphone, or a USB microphone from the Media Services desk in the Jackson Library.

You may need the computer's keyboard and mouse to type your questions into the chat section of an online meeting, conference, or webinar, if the meeting host has not enabled the remote participants to speak using their microphones.

In some classrooms,  a Newline mobile Interactive Flat Panel (IFP) has been provided for use as a means of conducting video conferences. Video conferencing is only one of the many functions that an IFP can do.

Software requirements

Some of the above listed Delivery Options have their own standalone software application that you must install and launch, whenever you want ot use that tool. Others are browser-based, and allow you to launch them by clicking on a weblink, or by typing them in the address field of any browser.

The Zoom desktop application is available through the IWU application catalog.

Some browsers are incompatible, or cause problems with some of the listed meeting tools. See this page for details on browser compatibility.