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Outlook for Windows not receiving emails automatically

This guide will show you how to fix an issue that affects your Outlook client for Windows from not receiving new emails automatically.

 

First go to the Send/Receive tab and click Send/Receive Groups

send-receive_tab_-_groups.png

Next, click on Define Send/Receive Groups

define_Send-Receive.png

When the window opens, click Edit

send-receive_Groups_window.png

If your account listed has a Red X by it, check the box to include the selected account in this group.

includeSelectedGroup.png

Finally click OK, and then click close of the previously opened box. Also uncheck the Schedule an automatic send/receive every option.

uncheck_Schedule_an_automatic.png

Now, try sending yourself a test message, and you should receive it within 1 minute.

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Last modified
15:51, 26 Jan 2015

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