Rebuilding your Outlook Profile

If you are not already at the Start screen or Start Menu depending on your version of Windows left-click "Control Panel."
In the "View by" drop down menu near the top right-hand corner of the Control Panel, left-click "Small icons."
Left-click "Mail (32-bit)."
Under "Profiles," left-click "Show Profiles."
Left-click the name of the profile you want to recreate, and left-click "Remove."
You will see a message asking if you are sure you want to remove the profile. Left-click "Yes."
Left-click "Add."
In the "New Profile" window, type "exchange" without quotes as the profile name and left-click "OK."
Your information should automatically populate into the fields that appear. Left-click "Next." The profile will be set up. When this is done, left-click "Finish."
Left-click "Apply," then left-click "OK." You have successfully recreated your Outlook 2013 profile.

If you find you need further assistance please feel free to call x2209 to speak to a support representative.