Contact

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IT Support Center:

IWU's IT Support Center provides a number of technical services to the IWU community. This includes, but is not limited to:

If you need technical assistance, you can get in touch with us via the methods below during our business hours which are also listed below. Need help with something else / need to reach another office?

Note:
IWU's IT Support Center is closed when the university closes for holidays, campus closures due to weather etc.

Contact Information

Submit a ticket online:
Submit a ticket or view your ticket's status online
Requires an IWU username and password

Email: it.support@indwes.edu (see Service Hours to the right)
Send an email to our Tech Support Specialists

Call: 765-677-2209 (see hours to the right)
Toll free: 1-877-489-5678

Service Hours all times eastern

Email & Online Tickets:
Mon – Fri: 7am to 6pm
Sat & Sun: Closed

Phone:
Mon – Fri: 7am to 6pm
Sat & Sun: Closed

Contact Information for other IWU Offices/Services:

Office/Area	Contact Info	Notes/Items Handled
Financial Aid IWU Marion	📧 finaid@indwes.edu 💻 Financial Aid	Financial aid questions, FAFSA, etc.
Financial Aid National and Global	📞 1-866-498-4968 📧 iwufinaid@indwes.edu 💻 Financial Aid	Financial aid questions, FAFSA, etc.
Student Accounts IWU Marion	📞 765-677-2411 📧 CAS-StudentAccounts@indwes.edu 💻 Student Accounts	Payments, tuition, etc.
Student Accounts National and Global	📞 1-866-498-4968 📧 SASCustomerService@indwes.edu 💻 Student Accounts	Payments, tuition, etc.
Jackson Library	📞 765-677-2184 📧 jacksonlibrary@indwes.edu 💻 Jackson Library	On-campus library, library resources, research assistance
Online Campus Library Services OCLS	📞 1-800-521-1848 📧 ocls@indwes.edu 💻 OCLS Website	Library resources, research assistance, APA guides
Registrar	📞 765-677-2131 📧 registrar@indwes.edu 💻 Registrar	Transcripts, graduation info, enrollment verification