Contact
IWU's IT Support Center provides a number of technical services to the IWU community. This includes, but is not limited to: Login assistance to IWU systems, Basic troubleshooting of IWU systems and services, Support and troubleshooting of IT maintained computing equipment, Network connectivity assistance etc.
Are you looking to contact a different IWU Office?
Submit a ticket online:
Submit a ticket or view your ticket's status online
Requires an IWU username and password
Email: support@indwes.edu (see Service Hours to the right)
Send an email to our Tech Support Specialists
Our response time is typically within 8 business hours but will vary based on
request volume
Call: 765-677-2209 (see hours above)
Toll free: 1-877-489-5678
Email:
Mon – Fri: 7am to 9pm
Sat: Noon to 9pm
Phone:
Mon – Fri: 7am to 9pm
IWU's IT Support Center is closed when the university closes for holidays, campus closures due to weather etc.
| Office/Area | Contact Info | Notes/Items Handled |
|---|---|---|
| Financial Aid IWU Marion | 📧 finaid@indwes.edu 💻 Financial Aid Website |
Financial aid questions, FAFSA, etc. |
| Financial Aid National and Global | 📞 1-866-498-4968 📧 iwufinaid@indwes.edu 💻 Financial Aid Website |
Financial aid questions, FAFSA, etc. |
| Jackson Library | 📞 765-677-2184 📧 jacksonlibrary@indwes.edu 💻 Jackson Library Website |
On-campus library, library resources, research assistance |
| Online Campus Library Services OCLS | 📞 1-800-521-1848 📧 ocls@indwes.edu 💻 OCLS Website |
Library resources, research assistance, APA guides |
| Registrar | 📞 765-677-2131 📧 registrar@indwes.edu 💻 Registrar Website |
Transcripts, graduation info, enrollment verification |