DWA - Support

DWA Features

Light/Dark Mode: This can be changed by clicking on your username in the upper right hand corner, then clicking on the switch to flip between light and dark mode.

Contact Information for the teams supporting the pages can be found in the footer. 

Support

An issue that can occur is the page getting stuck without loading any of the page content. This is due to the process not fully completing the login process and failing to reload. This issue should only be occurring in Safari and Firefox at this time.

Safari - Unfortunately due to the way Apple handles cross site cookies we don't have a fix for that browser. Please download Mozilla Firefox or Google Chrome and use that if you run into issues on the form.

Firefox - Load the page, let it stop on the Student Attendance page with the banner fully loaded. In the address bar on the far left is a shield icon. Click on it and uncheck the box for "Enhanced Tracking Protection". Then reload the page from the URL found in the reminder emails.

If this resolution does not work for you please call the support center for further assistance.