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Indiana Wesleyan University Support Knowledge Base

DWA - Understanding Your Loans

Application for viewing student loan information

Feature

This is a tool that pulls up your current loan information with IWU and the possible payments you will have to make on them to allow the user to make informed decisions.

Useful Information

Distributed Web Application Features

Light/Dark Mode: This can be changed by clicking on your username in the upper right hand corner, then clicking on the switch to flip between light and dark mode.

Contact Information for the teams supporting the page can be found in the footer. 

Support

# Content Not Loading

An issue that can occur is the page getting stuck without loading any of the page content. This is due to the process not fully completing the login process and failing to reload. This issue should only be occurring in Safari at this time.

Safari - Unfortunately due to the way Apple handles cross site cookies we don't have a fix for that browser. Please download Mozilla Firefox or Google Chrome and use that if you run into issues on the form.

# Login Issues

If you are trying to access a DWA application and you are having issues with your account loading please using the following article to clear your cache and try loading the page again.

Clearing Your Cache

# Further Issues

If this resolution does not work for you please call the support center for further assistance.

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