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Indiana Wesleyan University Support Knowledge Base

XCUA Gets Stuck

Explains how to fix the problem of XCUA getting stuck on the progress bar.

Symptoms

  • When running XCUA, the progress bar stops working and nothing happens for a long time.

Possible solutions

Bad student data

Check the students' names on NAE and be sure they are 100% correct.  A bad character such as a dash at the end of the first name has been known to cause this issue.

 

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