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Connection Reset

Overview

This guide identifies an issues preventing Google Chrome users from reaching https sites.

Symptoms

Users who are experiencing this issue will receive a message "The connection has been reset" while visiting sites such as https://google.com or any other sites that begin with https://

Resolution

Follow the steps below to resolve this issue

  1. Right click on your Google Chrome icon.
  2. Click on Properties.
    Step 1.png
  3. Under the "Target" entry, go to the end of the line to where it says \chrome.exe, enter a space, and
    then type --use-system-ssl

    Step 2.png
  4. Click on Ok to save the changes.

     

     

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Last modified
02:37, 17 Dec 2013

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