How to Request the Release of an Email in Quarantine
Overview
Steps
There are two options for requesting that an email be released from quarantine: via the website, or via the daily summary email. Use the table below to see the steps for each.
Request Release From the Daily Summary Email | Request Release From the Website |
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Click on the Request Release button with the corresponding email you want released. Tip:
You also have the options to either block the sender if you don't want to see anymore emails from that sender. |
Microsoft also hosts the website for that will show quarantined items in real time. Navigate to https://security.microsoft.com/quarantine (Pictured Below) The options on the website are as follows. Before selecting an option, you will need to click on the check box (blue check mark) next to the email as shown in the picture.
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What Happens Next
- Your request will be reviewed by IWU's security team
- If the message is safe, the email will then be released and will appear in your inbox