Skip to main content
Indiana Wesleyan University Support Knowledge Base

Antivirus software prevents me from accessing

Some antivirus software also filter the websites you visit. Its important to stay safe online, but some applications may generate a "false positive" and block a legitimate site. If this happens with self service, you can learn how to resolve that here.


When visiting you may see a message similar to the screenshot below because your antivirus is generating a false positive for the selfservice URL.



 We currently know that AVG antivirus and Avast both are generating false positives. You can add an exception for by following your antivirus' documentation. If your antivirus isn't listed below and it is falsely flagging the url, please let us know by emailing 


The links above are not maintained by IWU. You will need to consult with your Antivirus provider if you need assistance with creating a whitelisted item.
  • Was this article helpful?