How to manage multiple Microsoft accounts with Teams
In order to fully utilize Microsoft Teams as an IWU employee, full-time faculty, or student the user must be logged into Teams with their IWU account.
Failure to do so may result in being unable to join scheduled meetings and webinars, and difficulty in accessing recordings of meetings and webinars, amongst other difficulties.
To check which account you are logged into Teams with, select the heading below corresponding to the version of Teams you are currently using:
Microsoft Teams Desktop App
Please note that adjunct faculty members do not have access to the Microsoft Teams Desktop App and as such the following instructions will not apply. Adjunct faculty members will need to utilize the Microsoft Teams Web App (and should reference the those instructions for assistance).
1. Select the circular profile button at the top-right of the Teams Desktop App
2. If you see your IWU e-mail address listed, you are logged into Teams and will be able to fully utilize it as an IWU user. If you see a personal e-mail address or alternative organization's e-mail address listed you will need to select the 'Sign Out' button.
3. Select your IWU e-mail account if it's listed under the 'Pick an account' section. If it's not listed, select the 'Create or use another account' link and on the following 'Microsoft Sign in' window enter your full IWU e-mail address, and select 'Next' (you may also be prompted for your IWU password.
Microsoft Teams Web App
1. Select the circular profile button at the top-right of the Teams Web App window.
2. If you see your IWU e-mail address listed, you are logged into Teams and will be able to fully utilize it as an IWU user. If you see a personal e-mail address or alternative organization's e-mail address listed you will need to select the 'Sign Out' button.
3. Select the non-IWU account you want to sign out of.
4. Select your IWU e-mail address, or if you do not see your IWU e-mail address listed, select the 'Use another account' link to be given the option to type in your IWU e-mail address and password.
For additional information and detail regarding how to identify and switch between accounts on Teams, please see the embedded video below.