IT Support Center:
IWU's IT Support Center provides a number of technical services to the IWU community. This includes, but is not limited to:
- login assistance to IWU systems
- troubleshooting of IWU systems and services
- support and troubleshooting of IT maintained computing equipment
- network connectivity assistance at IWU locations
If you need technical assistance, you can get in touch with us via the methods below during our business hours which are also listed below. Need help with something else / need to reach another office?
Note:
IWU's IT Support Center is closed when the university closes for holidays, campus closures due to weather etc.
IWU's IT Support Center is closed when the university closes for holidays, campus closures due to weather etc.
Contact Information
Submit a ticket online:
Submit a ticket or view your ticket's status online
Requires an IWU username and password
Email: it.support@indwes.edu (see Service Hours to the right)
Send an email to our Tech Support Specialists
Call: 765-677-2209 (see hours to the right)
Toll free: 1-877-489-5678
Phone:
Contact Information for other IWU Offices/Services:
| Office/Area | Contact Info | Notes/Items Handled |
|---|---|---|
| Financial Aid IWU Marion | 📧 finaid@indwes.edu 💻 Financial Aid |
Financial aid questions, FAFSA, etc. |
| Financial Aid National and Global | 📞 1-866-498-4968 📧 iwufinaid@indwes.edu 💻 Financial Aid |
Financial aid questions, FAFSA, etc. |
| Student Accounts IWU Marion | 📞 765-677-2411 📧 CAS-StudentAccounts@indwes.edu 💻 Student Accounts |
Payments, tuition, etc. |
| Student Accounts National and Global | 📞 1-866-498-4968 📧 SASCustomerService@indwes.edu 💻 Student Accounts |
Payments, tuition, etc. |
| Jackson Library | 📞 765-677-2184 📧 jacksonlibrary@indwes.edu 💻 Jackson Library |
On-campus library, library resources, research assistance |
| Online Campus Library Services OCLS | 📞 1-800-521-1848 📧 ocls@indwes.edu 💻 OCLS Website |
Library resources, research assistance, APA guides |
| Registrar | 📞 765-677-2131 📧 registrar@indwes.edu 💻 Registrar |
Transcripts, graduation info, enrollment verification |
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