OverviewDescribes the requirements necessary to begin using the BPR methodology.
The Business Process Redesign methodology requires:
Involvement from someone in a position of authority over all areas involved is critical -- real involvement such as physically attending a kick-off meeting, not just signing off on others doing it.
- Sometimes this involves a culture change at the Institution.
- Research has shown that only the president of a university can effectively initiate cultural change.
- ICI member presidents have asked ICI to challenge them to be willing to do this.
- For all involved - Dedicated 8 to 12 hours for large projects
Pre-work is the responsibility of the Institution / Executive Management team who has identified a need for BPR. Until this process is widely adopted however, this work will fall to the CSR, Business Analyst, or a developer.
- Select a Facilitator to guide the BPR team through the methodology.
- The Facilitator doesn't need to be a SME. Those with knowledge to contribute should be Participants.
- The Facilitator will need to understand the BPR process and Group Dynamics.
- The Facilitator will need to be able to ask probing questions that get the team thinking.
- Select the Redesign Team, the right number and type of Participants who will be committed to attending the session.
- Schedule the session, participants, and meeting space with one of the following available in order of preference:
- Easel and self-adhesive pads of poster-size paper (stick them ot the wall when done with a page)
- Large whiteboard
- Laptop, projector, and screen
Review the Basic Methodology Outline.