Initial Actions in the Virtual Assistant

Goal

Two buttons are initially available for quick access to support options custom to IWU. The options are only accessible at the start of a new chat session. For assistance reinitiating the chat session if you have already asked a question, please refer to the Overview of the Virtual Assistant article.

Description

The Report Course Content Issue button is solely for individuals who take courses with National & Global or Wesley Seminary. Students who attend classes on the main campus in Marion, Indiana, are to contact their faculty directly about any issues with course content. Selecting the "Report a Course Content Issue" button will open the respective form in a new tab in your web browser. If you need assistance filling out this form, please review our KB article, Reporting a Course Content Issue within Brightspace.

The Knowledge Base button will open IWU's KB category page for Brightspace in a new tab in your web browser. Select "Brightspace Student Guides" and review the needed articles.